Support

Welcome to the XCelsior support page! We're here to assist you with any questions, issues, or concerns you may have while using our AI-powered spreadsheet tool. Our team is dedicated to providing you with the best possible support experience.

How to Get Support

If you need help or have a question, here are the ways you can reach out to our support team:

• Email: Contact us at [email protected]

• Knowledge Base: Visit our Knowledge Base for FAQs and troubleshooting guides

• Community Forum: Join our Community Forum to interact with other users and get help

• Live Chat: Chat with a support representative directly on our website during business hours

Support Hours

Our support team is available to assist you during the following hours:

• Monday to Friday: 9:00 AM - 6:00 PM (GMT)

Response Time

We strive to respond to all support inquiries within 24 hours. For urgent matters, please indicate the priority in your message, and we will address it promptly.

Thank you for choosing XCelsior. We're here to help you succeed!